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ASK: Where to set the interface of G6600 IoT EDGE Gateway?
ANSWER：Switch the hardware interfaces for data acquisition from kinds of slave devices. Including ModbusRTU base on Serial ports (COM2~COM7), ModbusTCP base on Ethernet LAN, I2C ports.
넶10 2022-11-22 -
ASK: R26 4G Industrial Router's Signal LED Off
ANSWER：It means the SIM card is not found, you can take SIM card out, and insert it again.
넶15 2022-08-09 -
ASK: Can't visit the router from remote side
ANSWER: 1) Make a ping to the WAN IP to check whether it is successful.
2) We are using 80 as router’s default port, but some ISP block the 80 port, you can confirm with local ISP which ports are open, and change port to try.넶9 2022-08-09 -
ASK: My router get WAN IP, but PC can’t access internet.
Answer: 1) Check the DNS, you can make a ping to a normal IP (e.g. 8.8.8.8), if ping IP is ok, the question must be caused by DNS.
넶17 2022-08-09 -
ASK: The R58 4G Industrial Router's Port forwarding not working
ANSWER:
1) Check with ISP which ports are open by them
2) More than 1 router. The most common problem we come across is people who are behind 2 or more routers and don’t realize넶6 2022-08-09 -
ASK: R58 4G Industrial Router's Serial port not working
ANSWER:
Problem (1): I can get heartbeat from client on the TCP Server, but PLC data can’t come
Solution: check the baud rate of router and PLC, make sure their parameter settings are same.넶9 2022-08-09
